Working at Edlio

Edlio is a rapidly growing technology company with a portfolio of software solutions in the K-12 education sector. With over 10,000 paying customers, we continue to build on our vision to transform the education technology sector to help improve the lives of school administrators, teachers, parents, and students. Our current portfolio of software solutions includes an Enterprise Content Management System, a Parent Engagement Platform, and an Online Payments Platform. We are looking for an experienced Lead DevOps Engineer to join our team and help us scale our Cloud Infrastructure, Developer Platforms, Security Operations, and Site Reliability initiatives. This is a hands-on role that will lead a team, help define the roadmap, and deliver on the roadmap priorities.

The ideal candidate will have a deep understanding of cloud technologies (especially AWS), strong analytical skills, excellent communication skills, experience leading a team, and a proven track record of building and managing large, scalable systems infrastructure. This role will report directly to the Chief Technology Officer and be based out of our Los Angeles office. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Own and drive the DevOps, SecOps, and SRE automation and monitoring efforts with an infrastructure-as-code mindset
• Own and improve our 24x7 on-call strategy for all essential services
• Lead the team with a can-do attitude, integrity and setting an example through hands-on mentoring
• Define and enforce best-in-class processes for ensuring high availability of our systems
• Proactively assess potential issues with product delivery, patching, and other changes to mitigate and reduce remediation times
• Enable feature teams to accelerate product delivery with sandboxed, scalable development and test environments, and CI/CD pipelines

Required Qualifications

• 7+ years of hands-on DevOps/SRE/Software Engineering experience supporting business critical applications in production
• 5+ years of hands-on experience with the AWS toolset (EC2, ECS, ELB, RDS, CloudFront, CloudFormation S3, SQS, Lambda, VPC, WAF, ACM)
• 3+ years of people management experience
• Expert Linux systems administration skills
• Expert AWS networking/security constructs 
• Expert level experience with Java build tools (Gradle/Maven/Ant) and web application servers (Apache Tomcat)
• Experience with managing MySQL, MongoDB, and ElasticSearch
• Experience with message queues (RabbitMQ, Kafka)
• Experience with configuration management tools (Ansible/Chef/Salt)

Preferred Qualifications

• Prior experience with some of the other technologies we work with: Docker, Kubernetes, Node.js, Memcache, Redis, Vagrant, Jenkins
• Experience building a modern Continuous Integration / Continuous Delivery pipeline
• Experience with modern infrastructure and application monitoring/observability services (DataDog/NewRelic/Prometheus)  
• Experience with incident management and root cause analysis process
• Experience with Spinnaker
• Familiarity with directory services (AD/ADFS/LDAP)
• Prior experience building infrastructure in regulated environments (PCI/COPPA/FERPA)
• On-call (SRE style) rotation, both as a member and as someone who has improved the processes themselves, and done schedule planning

Perks

• Competitive cash and equity compensation
• Great medical/dental/vision benefits, with dependent coverage
• 401(k) available
• Paid holidays and flexible paid time off
• Fitness/gym reimbursement
• Professional development and continued education opportunities

At Edlio, the cumulative talent of our team is our most important asset. We build innovative products for educational communities around the world. We need to continue building out a team of diverse professionals that are creative, passionate, and genuinely curious and excited about helping improve education everywhere. With the changing global economy talent is now available in different locations globally and people from different walks of life can contribute to our mission.

The Vice President of HR is responsible for all aspects of the company's talent acquisition and growth of talent from within our ranks. Vice President of HR drives and develops effectiveness and supports the entire management team on areas including but not limited to strategic talent acquisition plans, like compensation, recruiting, benefits, professional development, budget, and labor relations.

Vice President (VP) of HR duties and responsibilities

• Oversee an organization’s recruiting, interviewing, selection, and hiring processes
• Build out the “Edlio Early Career Development Program”
• Promote our Culture and Values throughout Edlio
• Plan employee benefit, payroll, health and safety programs
• Implement the “Rooney Rule” for Edlio and continue to work towards pay equity across the organization.
• Provide strategic direction, planning, and requirements to execute the design, implementation, communication, and administration of the company’s compensation programs, including annual short- and long-term incentives and executive compensation that attracts and retains world-class talent.
• Develop a compensation philosophy that is aligned with company values and promotes a high performing culture.
• Facilitate and monitor the implementation of standardized human resource processes
• Adhere to all internal policies and legal standards.
• Build nexus-based localized rules for talent acquisition efforts
• Build locality based risk assessments for talent acquisition and make decisions based on risk scores of locales.
• Structure Edlio Internships, Build out partnerships with leading secondary schools and universities to get access to talented interns and entry level job seekers.
• Build Out the “Edlio Recruiting Organization”.
• Maintain and update employee handbooks globally on a regular basis
• Effectively structure/maintain/iterate benefits programs to attract and retain top talent
• Work with technical team to design, integrate and implement human resource software systems for better efficiency
• Implement novel measures for performance evaluations aligned with our culture.
• Work with management team to ensure high employee satisfaction score (ENPS)
• Prepare and distribute quarterly reports on company wide HR statistics, with focus on turn over, gender pay equity, minority participation rates, and recommendations for improvements.
• Design and implement onboarding and on-going training programs for employees
• Ensure company fulfills its commitment to a diverse workplace through recruiting, equal pay and equal opportunity in all efforts

Vice President (VP) of HR requirements and qualifications

• Four year degree in Engineering, Mathematics, Sciences, Human Resources, Business Administration, or related fields
• Analytical Thinking and Data Driven Decision Making Capability
• Previous experience working as an HR Director for a minimum of 5 year(s)
• In-depth knowledge about local and international Human Resource Processes, employment legislation, and legal regulations
• Excellent knowledge of all aspects of Talent management
• Experience with HR tools and recruiting software including ADP, EaseCentral, GoogleAdmin, LinkedIn, Payscale
• Critical thinking and problem-solving skills
• Team player
• Strong Leadership Qualities
• Good time-management skills
• Great interpersonal and communication skills
• Senior Professional in Human Resources Certification (SPHR) or Society for Human Resource Management Certification (SHRM) is preferred

Hi, we're Edlio. We are a fast-paced software development company that is looking for a smart, energetic, supportive, and dynamic individual to join our team. We specialize in a web-based solution for thousands of schools and districts nationwide. Our web-based content management system is packed with features designed specifically for teachers and school administrators and is a perfect fit for educational organizations of any size, from small charter schools to districts with dozens of campuses.

We are seeking a highly motivated team member who has a successful track record in Sales, including making outbound phone calls, high volume emails, follow up and scheduling appointments. As a Sales Development Representative, you will be responsible for analyzing target territories and areas in which our company can make the strongest impact. You will work closely with management and the Director of Sales Development on the mission and goals for the company. You will also work with our marketing department for different opportunities. Fostering and maintaining a cohesive, productive and collaborative relationship with both the Marketing and Sales teams will become your priority. The Sales Development Representative role consists of inside sales only.

Qualifications and Requirements:

• 2 years call center/customer service experience or 1 year sales experience would be considered
• Excellent computer skills
• Strong negotiation skills
• Deadline and detail-oriented
• Ability to build rapport with clients
• Self-starter, self-motivated and disciplined
• Strong oral and written presentation and communication skills
• Must be confident with and accustomed to interfacing with high-level decision makers
• Excellent time management and organizational skills
• Proactive in identifying and developing new business from telephone, email and other sales inquiry methods
• High level of interpersonal skills
• Excellent telephone manner
• Determined and conscientious
• Team player
• High volume of phone calls and emails

Salary and Benefits:

• Base Salary + Variable Compensation Plan
• 401k w/ employer matching
• Comprehensive healthcare benefits 
• Paid vacation and holidays
• $2,000 travel incentive
• Wellness stipend
• Employee Assistance Program