Working at Edlio
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Senior Salesforce Administrator
Description
Edlio, LLC, located in Los Angeles, CA is currently seeking a Senior Salesforce Administrator to be instrumental in the strategy and ongoing use of Salesforce globally across multiple departments. A significant part of the job involves leading the ongoing improvement of our Salesforce Sales Cloud, Service Cloud, and Pardot deployments, as well as systems that are closely integrated with Salesforce such as NetSuite, Outreach, and ChurnZero. The successful candidate will have a record of success in improving processes and driving user adoption using the Salesforce platform.
This role will include working closely with the head of sales to understand needs, and prescribe solutions based on a strong working knowledge of both the Salesforce.com platform as well as technology sales operations. We are a rapidly growing technology company with over 10,000 customers. We continue to build on our vision by both organic and acquisition growth. Our current portfolio includes CMS, user engagement and payments solutions.
Responsibilities
- Manage 200+ users within multiple areas of the organization including sales, sales development, marketing and client success
- Support users in Salesforce, Einstein Analytics, Pardot, and ChurnZero
- Design and configure case management, workflow, training, dashboards and reporting
- Perform full audit and maintain use of objects and fields as well as profiles, roles and their requirements
- Identify existing and upcoming features and best practices to ensure maximum value of the Salesforce platform
- Design and configure Salesforce UI to meet business requirements
- Support 3rd Party apps built on the Salesforce platform
Background and Skills Requirements:
- Bachelor's degree (information technology or computer science preferred)
- Salesforce certification
- Certified Administrator (ADMIN 201)
- Certified Developer (DEV 201)
- Certified Advanced Administrator (ADM 301)
- Minimum 3 years experience implementing and configuring Salesforce.com in a role supporting at least 100 users
- Experience with Einstein Analytics and Salesforce Lightning
- Experience with Apex, Force.Com, SOQL, Triggers, and VisualForce page development
- Experience managing multiple record types and data loader batch integrations
- Experience with supporting sales organization territory management
Greater Los Angeles Area
We are a rapidly growing technology company with a portfolio of three software platforms in the education sector. With over 10,000 customers, we continue to build on our vision by both organic and acquisition growth. Our current portfolio covers CMS, user engagement and fintech.
We are seeking an Information Systems Administrator to join our team and help us scale. We have a modern cloud-based IT stack with Salesforce and NetSuite at its core. As the Information Systems Administrator, you will be responsible for supporting Edlio’s internal information systems, employees’ hardware and software stacks, and building processes that allow us to securely scale. As one of Built In LA's Best Places to Work in 2019, we are seeking an individual who understands the professional and personal growth attached to this opportunity and has the corresponding internal drive to maximize it.
A significant part of your job will involve leading the ongoing improvement of our Salesforce Sales Cloud, Service Cloud, and Pardot deployments with 100+ users, as well as systems that are closely integrated with Salesforce such as NetSuite and ChurnZero. The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform.
Responsibilities:
- Assist operations with on-boarding and off-boarding employees.
- Standardize and streamline IT stacks across physical offices.
- Develop training for our information systems.
- Produce reports, dashboards, scheduled emails, workflows, and processes for Salesforce and other information systems using in-app capabilities, as well as Einstein Analytics.
- Consult and provide best practice and strategy for each department on using our information systems.
- Lead the customization and integration of our information systems.
- Develop implementation plans for new information systems we bring onboard.
- Support integration of company acquisitions into the Edlio IT stack.
- Oversee the intake and processing of internal IT tickets.
- Manage engagements with application-specific professional services providers such as Salesforce and NetSuite consultancies.
Required Qualifications:
- College degree required; preferably in information technology, business, or a related field.
- 5+ years of well-rounded IT management experience, with 3+ years as a lead, supervisor or manager.
- 3+ years of Salesforce administration experience and Salesforce Administrator certification.
- Process-oriented; understands the benefit of repeatable processes and consistent documentation.
- Ability to assess the impact of new requirements on Salesforce, NetSuite, and all upstream and downstream applications, systems, and processes.
- Excellent verbal and written communication skills.
Preferred Qualifications:
- Experience with IT assets such as G Suite, Office 365, RingCentral, Zoom, Slack, JIRA, Confluence, and macOS.
- Experience with Validity DemandTools for Salesforce.
- Einstein Analytics experience.
- NetSuite administration experience and NetSuite Administrator certification.
Hi, we're Edlio. We are a fast-paced software development company that is looking for a smart, energetic, supportive, and dynamic individual to join our team. We specialize in a web-based solution for thousands of schools and districts nationwide. Our web-based content management system is packed with features designed specifically for teachers and school administrators and is a perfect fit for educational organizations of any size, from small charter schools to districts with dozens of campuses.
We are seeking a highly motivated team member who has a successful track record in Sales, including making outbound phone calls, high volume emails, follow up and scheduling appointments. As a Sales Development Representative, you will be responsible for analyzing target territories and areas in which our company can make the strongest impact. You will work closely with management and the Director of Sales Development on the mission and goals for the company. You will also work with our marketing department for different opportunities. Fostering and maintaining a cohesive, productive and collaborative relationship with both the Marketing and Sales teams will become your priority. The Sales Development Representative role consists of inside sales only.
Qualifications and Requirements:
- 2 years call center/customer service experience or 1 year sales experience would be considered
- Excellent computer skills
- Strong negotiation skills
- Deadline and detail-oriented
- Ability to build rapport with clients
- Self-starter, self-motivated and disciplined
- Strong oral and written presentation and communication skills
- Must be confident with and accustomed to interfacing with high-level decision makers
- Excellent time management and organizational skills
- Proactive in identifying and developing new business from telephone, email and other sales inquiry methods
- High level of interpersonal skills
- Excellent telephone manner
- Determined and conscientious
- Team player
- High volume of phone calls and emails
Salary and Benefits:
- Base Salary + Variable Compensation Plan
- 401k w/ employer matching
- Comprehensive healthcare benefits
- Paid vacation and holidays
- $2,000 travel incentive
- Wellness stipend
- Employee Assistance Program
We are seeking a highly motivated team member who has a successful track record in Sales Development for our Latin America region, including making outbound phone calls, high volume emails, follow up and scheduling appointments. As a Sales Development Representative, you will be responsible for analyzing target territories and areas in Latin America. You will work closely with management and the Director of Sales Development on the mission and goals for the company. The Sales Development Representative role consists of inside sales only.
Qualifications and Requirements:
- Must be fluent in Spanish
- 2 years call center/customer service experience or 1 year sales experience would be considered
- Excellent computer skills
- Strong negotiation skills
- Deadline and detail-oriented
- Ability to build rapport with clients
- Self-starter, self-motivated and disciplined
- Strong oral and written presentation and communication skills
- Must be confident with and accustomed to interfacing with high-level decision makers
- Excellent time management and organizational skills
- Proactive in identifying and developing new business from telephone, email and other sales inquiry methods
- High level of interpersonal skills
- Excellent telephone manner
- Determined and conscientious
- Team player
- High volume of phone calls and emails
Salary and Benefits:
- Base Salary + Variable Compensation Plan
- 401k w/ employer matching
- Comprehensive healthcare benefits
- Paid vacation and holidays
- $2,000 travel incentive
- Wellness stipend
- Employee Assistance Program
Edlio is expanding its Sales team in our Los Angeles HQ for the Latin America region. We are seeking a highly motivated team member who has a successful track record in Sales, including making outbound phone calls, scheduling meetings and closing deals. As a Sales Executive, you will be responsible for analyzing target territories and areas in which our company can make the strongest impact. You will work closely with management on the mission and goals for the company. You will attend trade shows and events regularly throughout Latin America to market the company product. Fostering and maintaining a cohesive, productive and collaborative relationship with both the Operations and Sales teams will become your priority. The Sales Executive role consists of mainly inside sales, as well as some outside sales.
Qualifications and Requirements:
- Must be fluent in Spanish
- A minimum of 3 years of successful sales experience is required
- Ideal candidate will have a combination of education, teaching experience and/or sales experience
- Must be adept at providing live demonstrations of software products
- Available for regular travel
- Excellent computer skills
- Self-starter, self-motivated and disciplined
- Strong oral and written presentation, communication and negotiation skills
- Must be confident with and accustomed to interfacing with high-level executives on a regular basis
- Excellent time management and organizational skills
- Proactive in identifying and developing new business from telephone, trade show, email, and other sales inquiry methods
- High level of interpersonal skills
- Excellent telephone manner
- Determined and conscientious
- Team player
- Base salary + generous commission structure
- 401k w/ employer matching
- Comprehensive healthcare benefits
- Paid vacation and holidays
- $2,000 travel incentive
- Monthly wellness stipend
- Employee Assistance Program