Edlio

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About Us » Working at Edlio

Working at Edlio

Attracting the most excited and creative people is important to us. We offer a fun environment, competitive benefits, and opportunities for growth. If you are interested in working within a company that values creativity and a passion for technology, we are interested in hearing from you.

Open Positions

Client Services

Client Services Representative | Austin or Los Angeles

We are looking for someone with HTML and CSS experience, who also has a good eye for design. You'll start by learning our CMS, processing support tickets, answering phone calls and assisting in production tasks. Support tickets often require HTML/CSS work and senior members of the same team build out new websites, so we are looking for front-end developer types.

The right person will have plenty of opportunity for growth at Edlio. Many members of the support team have gone on to other roles in the company, including project management, development/devops and UI/product seen by hundreds of thousands of people. This is the ideal position for someone who stays up to date with the latest web technologies, standards & best practices and is interested in a back-end development or UI design career path.

Required:

  • HTML & CSS experience
  • Working knowledge of Photoshop with design sensibility to see, identify, and modify good design
  • Customer service experience- must be calm and patient on the phone and via e-mail
  • Excellent communication skills in English
  • A strong desire to learn

Preferred Skills:

  • Knowledge of DNS and setting up new domains
  • Javascript / JQuery
  • Interest in modern UI technologies like MVVM, ES6, SVG, SASS / SCSS, AngularJS, and React
  • Template engine experience or knowledge with Freemarker or Handlebars.
  • Ability to code in Node.js, Java, PERL, and/or Python
  • Experience with or knowledge of SSO technologies like LDAP, OAuth2, OpenID, SAML, and/or WS-Federation

This position is full-time, on-site in our Austin or LA office. Competitive pay & benefits include 401(k), healthcare, paid vacation & holidays.

***Resumes must be accompanied by a cover letter and portfolio link to be considered***

Job Type: Full-time

Apply here

 

Product

Product Manager | Los Angeles

Objectives

  • PRODUCT: Owns a feature area within a larger product in which they have domain expertise, with the ability to influence related feature areas or products.
  • PEOPLE: Works with key customers and stakeholders to create a product roadmap. Collaborates with and influences stakeholders, designers, engineers, and other Product Managers. Encouraged to become autonomous with support and guidance from a Lead, Architect, or Director.
  • PROCESS: Executes with an assigned development team to deliver features, product, or needed improvements. Owns and optimizes for several business metrics.

Responsibilities

  • Contributes to the definition and analysis of a product roadmap aligned with business objectives, supported by business cases, market research, customer data and competitive analysis
  • Executes on support tasks such as documentation, feature definition, research, responding to customer queries, bug prioritization and analysis
  • Document and prioritize specifications including goals, use cases, requirements, and supporting operational workflow.
  • Communicate, and coordinate dependencies among teams within a product line
  • Collaborate with Production, Marketing, and Executive stakeholders to shepherd product concepts through validation, iteration, and execution
  • Work with Marketing & Sales to define the product positioning, go-to-market strategy, launch plan, and ensure post-launch adoption
  • Develop strategies and execute innovative product plans, with clear to drive revenue and scale the business
  • Partner with UX to execute customer research, wireframes & prototypes, and usability testing. Measure customer satisfaction and ensure improvements for a valuable, engaging & enjoyable end-user experience
  • Coordinate post-launch activities and gather customer feedback to validate delivery against stated metrics. Prioritize and deliver necessary enhancements

Requirements

  • 2+ years of experience in product management position for an online company
  • Proven track record of owning successful products through the product lifecycle. Determines needs, aligns priorities, defines requirements, delivers to market, ensures value is delivered post-launch.
  • Excellent analytics. Uses hard data to assess opportunities relative to others, metrics driven, ruthless in prioritization, deeply understands customer needs and market landscape.
  • Technically savvy. Understands technology & keeps current with the latest trends. Works with engineering to adapt to technical constraints without comprising user needs.
  • Comfortable with ambiguity and challenge. Thrives in fast-paced environment. Keeps a cool head, remains optimistic.
  • Excellent communicator. Articulates the product strategy, roadmap, writes detailed specifications, structures the problem at hand for others.
  • Domain experience in a given area is required; for example...
    • online interactive learning, LMS
    • video technologies
    • end-to-end consumer product user funnel management & optimization (for example: directly responsible for visitor conversion into active, retained users)
    • mobile, apps, alternative devices
    • online community building & engagement, social networks, gaming
    • content search, discovery, and personalization
    • web applications, ecommerce, SaaS
  • Highly collaborative. Builds strong relationships at all levels, influences without formal authority, motivates team members, pushes back when appropriate.
  • Customer & user focused. Loves to create & deliver outstanding products and passionate to drive constant innovation

Job Complexity

Works on problems of moderate scope where analysis of data requires evaluation of identifiable factors. Exercises good judgment within defined procedures and practices to determine the appropriate action. Builds productive internal / external working relationships.

Supervision

Receives general instruction on routine work, more detail on new assignments, is expected to take "ownership" of the feature area or product in their assigned area.

Apply Here

 

UX Designer | Los Angeles

Objectives

  • Minimum 3 years of experience in an interaction design role, preferably using Agile, Scrum and / or Lean UX principles
  • Expert in Adobe Illustrator, Photoshop, InDesign, and other benchmark design applications
  • Strong typography skills
  • Several examples of successfully launched projects which demonstrate strategic, conceptual and creative thinking (Please provide an online portfolio link that exhibits your UI/UX work)
  • If user research or usability study is done, please share goals, methodologies and outcomes of a couple projects.

Skills and Experience

  • Web, mobile and e-commerce experience
  • A solid understanding and demonstration of user centered design principles
  • A thorough understanding of what types of experiences are made possible by current digital technologies
  • Ability to develop simple and elegant design approaches to complex problems
  • Must be organized, able to act independently, and able to switch rapidly between different projects in a fast-paced environment.
  • Has ability to develop new and original ideas. Uses intuition and experience to complement data.
  • Experience in Jira and/or InvisionApp is a plus.

Responsibilities

  • Help define vision and drive the day-to-day team responsibilities to deliver exceptional consumer-facing experiences
  • Manage multiple concurrent projects, within deadlines
  • Create design concepts, user interface mockups, and schematics
  • Contribute in establishing a design culture and process within the team and across the company
  • Partner closely with the other UX team members, Project Managers and other internal stakeholders as required or directed.
  • Work collaboratively with all levels, including active participation in Edlio's agile-development process.
  • Use feedback to modify designs.

Apply Here

 

Sales

Sales Executive | Los Angeles or Chicago

Job Description and Key Responsibilities:

Edlio is looking to expand its Sales Team in both Los Angeles and Chicago. We are looking for highly motivated sales team members who are willing to make outbound phone calls, schedule appointments and close deals. As a sales executive you will be responsible for analyzing target territories and areas in which our company can make the strongest impact You will work closely with company management and the sales manager on the company's mission and goals and attend trade shows and events regularly throughout the country to market company product. You will also foster and maintain a cohesive, productive, and collaborative relationship with both operations and sales teams. The Sales Team consists of mainly inside sales, with some outside sales as well.

Qualifications and Requirements:

  • Ideal candidate would have both teaching experience and sales experience
  • Must be able to provide live demonstration of software products
  • Open to moderate travel
  • Excellent computer skills
  • Self motivated and disciplined
  • Strong oral and written communication skills, including oral presentation skills
  • Excellent time management and organizational skills
  • Proactive in identifying and developing new business from telephone, exhibition, email, and other sales inquiries
  • High level of interpersonal skills
  • Excellent telephone manner
  • Determined and conscientious
  • Team player

Salary and Benefits:

Base salary, plus a generous commission and bonus package, 401k, individual health care, paid vacation and holidays.

Apply Here

 

Sales Development Representative | Los Angeles

Job Description and Key Responsibilities:

Edlio is expanding its Sales team in the Los Angeles metropolitan area. We are seeking a highly motivated team member who has a successful track record in Sales, including making outbound phone calls, high volume emails, follow up and scheduling appointments. As a Sales Development Representative, you will be responsible for analyzing target territories and areas in which our company can make the strongest impact. You will work closely with management and the Vice President of Sales on the mission and goals for the company. You will work with our marketing department for different opportunities. Fostering and maintaining a cohesive, productive and collaborative relationship with both the Marketing and Sales teams will become your priority. The Sales Development Representative role consists of inside sales only.

Qualifications and Requirements:

  • A minimum of 3 years of successful sales experience is required
  • Excellent computer skills
  • Self-starter, self-motivated and disciplined
  • Strong oral and written presentation and communication skills
  • Must be confident with and accustomed to interfacing with high-level decision makers
  • Excellent time management and organizational skills
  • Proactive in identifying and developing new business from telephone, email and other sales inquiry methods
  • High level of interpersonal skills
  • Excellent telephone manner
  • Determined and conscientious
  • Team player
  • High volume of phone calls and emails

Salary and Benefits:

  • Base salary
  • Generous commission package
  • 401k
  • Health care
  • Paid vacation and holidays

Apply Here